Leading a multidisciplinary team / Frank P. Deane and Kevin Gournay -- Managing workload in mental health services / Robert King -- Clinical information management / Jennifer Harland and Janette Curtis -- Budget management / Susan Brandis -- Managing critical incidents in clinical management in mental health services / Kevin Gournay -- Public relations and communication / Victoria Maxwell, Debra Lampshire, and Samson Tse -- Organisational changes toward recovery oriented services / Samson Tse and Steve Barnett --
Clinical supervision / Robert King and Gerry Mullan -- Performance appraisal and personal development / Hazel Bassett -- Dealing with stress and burnout / Chris Lloyd and Robert King -- Quality improvement / Frank P. Deane and Vicki Biro -- Evidence based practice in mental health services : understanding the issues and supporting and sustaining implementation / Robert King and Frank P. Deane.
