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Title Delivering resilient health care / edited by Erik Hollnagel, Jeffrey Braithwaite and Robert L. Wears.
Imprint Abingdon, Oxon : Routledge, 2019.
Book Cover
 SMHS Library FSH  W 84.1 DEL 2019    AVAILABLE


Phys. Description viii, 239 pages : illustrations ; 24 cm
Bibliog. Includes bibliographical references and index.
Contents Coming of age -- The need of a guide to deliver resilient health care -- Procuring evidence for resilient health care -- Resilience engineering for quality improvement -- Using workarounds to examine characteristics of resilience in action -- Simulation as a tool to study systems and enhance resilience -- Exploring resilience strategies in anaesthetists' work -- Promoting resilience in the maternity services -- Team resilience -- Understanding normal work to improve quality of care and patient safety in a spine center -- Engineering resilience in an urban emergency department -- Patterns of adaptive behaviour and adjustments in performance in response to authoritative safety pressure regarding the handling of KCl concentrate solutions -- A case study of resilience in inpatient diabetes care -- Where process improvement meets resilience -- The safety-II case -- When disaster strikes -- Making it happen : from research to practice.
Subject Delivery of Health Care.
Health Services Administration.
Quality Control.
Other Number 2018021570
Alt Author Hollnagel, Erik, 1941- editor.
Braithwaite, Jeffrey, 1954- editor.
Wears, Robert L., editor.
ISBN 9781138602243 (hbk.)
9781138602250 (pbk.)
9780429469695 (ebook)